MUSLIMIN, Rahmat Hidayat; DARMAWAN, Armin; BAHRI, Syamsul; RAPI, Amrin. Improving Service Quality Of Delivery Services Based On Heterogeneous Customer Behavior In A Developing Country: A Context During Covid-19. Jurnal Manajemen Industri dan Logistik, [S. l.], v. 6, n. 1, p. 43–64, 2022. DOI: 10.30988/jmil.v6i1.968. Disponível em: https://jurnal.poltekapp.ac.id/index.php/JMIL/article/view/968. Acesso em: 4 dec. 2024.