ALWI, Muchamad Nurdin; KUSUMAH, Lien Herliani. Implementation Of Lean Tool For Process Improvement Of Banking Services: A Case Study Of Regional Banks. Jurnal Manajemen Industri dan Logistik, [S. l.], v. 6, n. 1, p. 186–211, 2022. DOI: 10.30988/jmil.v6i1.1012. Disponível em: https://jurnal.poltekapp.ac.id/index.php/JMIL/article/view/1012. Acesso em: 24 nov. 2024.