Vol. 7 No. 1 (2023): May 2023

Articles

• Servicecape Analysis To Customer Satisfaction In Delivery Service Company With Customer Trust As Intervening Variable

  DOI : 10.30988/jmil.v7i1.1023

  Hardi Mulyono ⁽¹⁾, Muhammad Hilman Fikri ⁽²⁾, Abd Rasyid Syamsuri ⁽³⁾

  (1) Faculty of Economic, Universitas Muslim Nusantara Al Washliyah, Indonesia ,

  (2) Faculty of Economic, Universitas Muslim Nusantara Al Washliyah, Indonesia ,

  (3) Universitas Muslim Nusantara Al Washliyah

  01-10

  Abstract : 537

  Letter Of Acceptance (LOA) : 0 PDF - full text : 538

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  DOI : 10.30988/jmil.v7i1.1023

• Financial And Macroeconomic Performance Effect On Net Interest Margins At Conventional Commercial Banks In Indonesia

  DOI : 10.30988/jmil.v7i1.1015

  Soeharjoto Soeharjoto ⁽¹⁾, Debbie Aryani Tribudhi ⁽²⁾, Husna Leila Yusran ⁽³⁾, Lalu Masyhudi ⁽⁴⁾

  (1) Faculty of Economic and Business Universitas Trisakti, Jakarta, Indonesia ,

  (2) Faculty of Economic and Business Universitas Trisakti, Jakarta, Indonesia ,

  (3) Faculty of Economic and Business Universitas Trisakti, Jakarta, Indonesia ,

  (4) Sekolah Tinggi Pariwisata Mataram, Indonesia

  11-24

  Abstract : 438

  PDF - full text : 116

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  DOI : 10.30988/jmil.v7i1.1015

• Analysis of the Effect of Service Quality Dimensions, Perceived Value, and Trust on Customers of Delivery Services through E-commerce

  DOI : 10.30988/jmil.v7i1.1063

  muhammad wahyu ariyanto ⁽¹⁾, Rifelly Dewi Astuti ⁽²⁾

  (1) Universitas Indonesia, Indonesia ,

  (2) Universitas Indonesia, Indonesia

  25-38

  Abstract : 388

  PDF - full text : 118

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  DOI : 10.30988/jmil.v7i1.1063

• Implementation Of The Entrepreneurial Spirit, Innovation And Salary On Employee Working Motivation

  DOI : 10.30988/jmil.v7i1.1071

  Dede Hertina ⁽¹⁾, Ai Siti Nurjanah ⁽²⁾, Ivan Aripin ⁽³⁾, Mohamad Bayu Herdiawan Hidayat ⁽⁴⁾

  (1) Universitas Widyatama, Indonesia ,

  (2) Universitas Widyatama, Indonesia ,

  (3) Universitas Widyatama, Indonesia ,

  (4) Universitas Widyatama, Indonesia

  39-52

  Abstract : 334

  Letter Of Acceptance (LOA) : 0 PDF - full text : 19

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  DOI : 10.30988/jmil.v7i1.1071

• Model For Measuring Customer Satisfaction And Delight In Restaurant Industry

  DOI : 10.30988/jmil.v7i1.1022

  Juliana Juliana ⁽¹⁾, Ferdi Antonio ⁽²⁾, Amelda Pramezwary ⁽³⁾, Jimmy Muller Hasoloan Situmorang ⁽⁴⁾, Arifin Djakasaputra ⁽⁵⁾, Rudy Pramono ⁽⁶⁾

  (1) Universitas Pelita Harapan, Indonesia ,

  (2) Universitas Pelita Harapan, Indonesia ,

  (3) Universitas Pelita Harapan, Indonesia ,

  (4) Universitas Pelita Harapan, Indonesia ,

  (5) Universitas Tarumanagara, Indonesia ,

  (6) Universitas Pelita Harapan, Indonesia

  53-71

  Abstract : 493

  What Drives Customer Delight? Evidence From Restaurant Customer Indonesia : 0 Untitled : 0 Letter Of Acceptance (LOA) : 0 PDF - full text : 200

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  DOI : 10.30988/jmil.v7i1.1022

• Analysis of Company Performance and Its Influence Through Balanced Scorecard Using Intervening Variables of Work Climate in Medan City and Surrounding Areas

  DOI : 10.30988/jmil.v7i1.1177

  Rosita Rosita ⁽¹⁾, Zulia Hanum ⁽²⁾, Julita Julita ⁽³⁾, Bunga Aditi ⁽⁴⁾, Ade Gunawan ⁽⁵⁾

  (1) Fakultas Ekonomi Pasca Sarjana Universitas Prima Indonesia, Indonesia ,

  (2) Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara, Indonesia ,

  (3) Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara, Indonesia ,

  (4) Fakultas Ekonomi dan Bisnis Harapan, .Universitas Harapan Medan, Indonesia ,

  (5) Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara, Indonesia

  72-90

  Abstract : 562

  Letter Of Acceptance (LOA) : 0 PDF - full text : 149

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  DOI : 10.30988/jmil.v7i1.1177

• The Effect of Entrepreneurial Orientation, Working Capital And Market Orientation on The Performance of SMEs

  DOI : 10.30988/jmil.v7i1.1106

  Wayan Ardani ⁽¹⁾, Denok sunarsi ⁽²⁾

  (1) Mahendradatta University, Indonesia ,

  (2) Pamulang University, Tangerang Selatan, Banten, Indonesia, Indonesia

  91-104

  Abstract : 450

  PDF - full text : 108

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  DOI : 10.30988/jmil.v7i1.1106

• The Effect of the Covid-19 Pandemic on Stock Returns with Moderating Variables of Cash Holding and Earnings Management

  DOI : 10.30988/jmil.v7i1.1092

  Surya Dwi Kurniawan ⁽¹⁾, Eka Bertuah ⁽²⁾

  (1) Master of Management Study Program, Faculty of Economics and Business, Esa Unggul University, Jakarta, 11510, Indonesia ,

  (2) Master of Management Study Program, Faculty of Economics and Business, Esa Unggul University, Jakarta, 11510, Indonesia

  105-124

  Abstract : 299

  Letter Of Acceptance (LOA) : 0 PDF - full text : 79

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  DOI : 10.30988/jmil.v7i1.1092

• Approach to Quality of Work-Life and Affective Commitment in Sustainable HRM Practices for the improvement of Organizational Citizenship Behavior

  DOI : 10.30988/jmil.v7i1.1126

  Iwan Ardiansyah ⁽¹⁾, Taufiq Rahmat ⁽²⁾

  (1) Universitas Al-Ghifari, Indonesia ,

  (2) Universitas Al-Ghifari, Indonesia

  125-137

  Abstract : 288

  Approach to Quality of Work-Life and Affective Commitment in Sustainable HRM Practices for the improvement of Organizational Citizenship Behavior (Case Study on Employees of Automotive Retail Companies) : 0 Letter Of Acceptance (LOA) : 0 PDF - full text : 89

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  DOI : 10.30988/jmil.v7i1.1126

• The Influence of Supervision and Organizational Culture on Employee Work Productivity through Organizational Commitment to Kimshafi Alung Cipta Ltd

  DOI : 10.30988/jmil.v7i1.1169

  Fitri Rezeki ⁽¹⁾, Nany Librianty ⁽²⁾, Rizqon Jamil Farhas ⁽³⁾

  (1) Departemen Management, Fakultas Ekonomi dan Bisnis, Universitas Pelita Bangsa, Indonesia ,

  (2) Departemen Kewirausahaan, Fakultas Ekonomi dan Bisnis Universitas Pahlawan Tuanku Tambusai, Indonesia ,

  (3) Departemen Kewirausahaan, Fakultas Ekonomi dan Bisnis Universitas Pahlawan Tuanku Tambusai, Indonesia

  138-151

  Abstract : 388

  Letter Of Acceptance (LOA) : 0 PDF - full text : 90

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  DOI : 10.30988/jmil.v7i1.1169

• The Role of Competitive Advantage Mediates Entrepreneurial Orientation and Product Innovation on Marketing Performance

  DOI : 10.30988/jmil.v7i1.1141

  Frans Sudirjo ⁽¹⁾, Sulistiyani Sulistiyani ⁽²⁾

  (1) Universitas 17 Agustus 1945 Semarang ,

  (2) Universitas 17 Agustus 1945 Semarang, Indonesia

  152-164

  Abstract : 316

  Letter Of Acceptance (LOA) : 0 PDF - full text : 134

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  DOI : 10.30988/jmil.v7i1.1141

• The Influence Of Logistic Management, Governance, And Social Responsibility On Competitiveness And Operational Performance Of Manufacturing Companies At Makassar Industrial Estate

  DOI : 10.30988/jmil.v7i1.1180

  Syahrir DM ⁽¹⁾

  (1) Department of Human Resource Management, Sekolah Tinggi Ilmu Manajemen Indonesia (STIMI) YAPMI Makassar, Indonesia

  165-176

  Abstract : 294

  PDF - full text : 176

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  DOI : 10.30988/jmil.v7i1.1180

• The Effect of Product Quality and Distribution Channels on Repurchasing Intention

  DOI : 10.30988/jmil.v7i1.988

  Ferdian Adeosandi ⁽¹⁾, Eka askafi ⁽²⁾, Nisa Mutiara ⁽³⁾

  (1) Universitas islam Kadiri (UNISKA) Kediri, Indonesia, Indonesia ,

  (2) Universitas Islam Kadiri (UNISKA) Kediri, Indonesia, Indonesia ,

  (3) Universitas Islam Kadiri (UNISKA) Kediri, Indonesia

  177-194

  Abstract : 538

  Figure 1 : 0 PDF - full text : 527

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  DOI : 10.30988/jmil.v7i1.988

• Improving customer loyalty through customer experience, price attractiveness, and customer relationship management

  DOI : 10.30988/jmil.v7i1.1032

  Uce Karna Suganda ⁽¹⁾, Yudi Priadi ⁽²⁾

  (1) Department of Management, Faculty of Business and Economics, Universitas Widyatama ,

  (2) Department of Management, Faculty of Business and Economics, Universitas Widyatama

  195-204

  Abstract : 421

  PDF - full text : 217

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  DOI : 10.30988/jmil.v7i1.1032