Vol. 7 No. 1 (2023): page 01 - 204

This issue has been available online since 10th June 2023 for the common issue of May 2023. All articles in this issue (14 original research articles) were authored/co-authored by 41 authors from 1 countries (Indonesia)

DOI: https://doi.org/10.30988/jmil.v7i1

Published: 2023-05-25

Articles

Servicecape Analysis To Customer Satisfaction In Delivery Service Company With Customer Trust As Intervening Variable

DOI : 10.30988/jmil.v7i1.1023

Hardi Mulyono ⁽¹⁾, Muhammad Hilman Fikri ⁽²⁾, Abd Rasyid Syamsuri ⁽³⁾

(1) Faculty of Economic, Universitas Muslim Nusantara Al Washliyah, Indonesia ,

(2) Faculty of Economic, Universitas Muslim Nusantara Al Washliyah, Indonesia ,

(3) Universitas Muslim Nusantara Al Washliyah

01-10

Abstract : 496

Letter Of Acceptance (LOA) : 0 PDF - full text : 510
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DOI : 10.30988/jmil.v7i1.1023
Financial And Macroeconomic Performance Effect On Net Interest Margins At Conventional Commercial Banks In Indonesia

DOI : 10.30988/jmil.v7i1.1015

Soeharjoto Soeharjoto ⁽¹⁾, Debbie Aryani Tribudhi ⁽²⁾, Husna Leila Yusran ⁽³⁾, Lalu Masyhudi ⁽⁴⁾

(1) Faculty of Economic and Business Universitas Trisakti, Jakarta, Indonesia ,

(2) Faculty of Economic and Business Universitas Trisakti, Jakarta, Indonesia ,

(3) Faculty of Economic and Business Universitas Trisakti, Jakarta, Indonesia ,

(4) Sekolah Tinggi Pariwisata Mataram, Indonesia

11-24

Abstract : 362

PDF - full text : 99
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DOI : 10.30988/jmil.v7i1.1015
Analysis of the Effect of Service Quality Dimensions, Perceived Value, and Trust on Customers of Delivery Services through E-commerce

DOI : 10.30988/jmil.v7i1.1063

muhammad wahyu ariyanto ⁽¹⁾, Rifelly Dewi Astuti ⁽²⁾

(1) Universitas Indonesia, Indonesia ,

(2) Universitas Indonesia, Indonesia

25-38

Abstract : 349

PDF - full text : 95
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DOI : 10.30988/jmil.v7i1.1063
Implementation Of The Entrepreneurial Spirit, Innovation And Salary On Employee Working Motivation

DOI : 10.30988/jmil.v7i1.1071

Dede Hertina ⁽¹⁾, Ai Siti Nurjanah ⁽²⁾, Ivan Aripin ⁽³⁾, Mohamad Bayu Herdiawan Hidayat ⁽⁴⁾

(1) Universitas Widyatama, Indonesia ,

(2) Universitas Widyatama, Indonesia ,

(3) Universitas Widyatama, Indonesia ,

(4) Universitas Widyatama, Indonesia

39-52

Abstract : 259

Letter Of Acceptance (LOA) : 0 PDF - full text : 19
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DOI : 10.30988/jmil.v7i1.1071
Model For Measuring Customer Satisfaction And Delight In Restaurant Industry

DOI : 10.30988/jmil.v7i1.1022

Juliana Juliana ⁽¹⁾, Ferdi Antonio ⁽²⁾, Amelda Pramezwary ⁽³⁾, Jimmy Muller Hasoloan Situmorang ⁽⁴⁾, Arifin Djakasaputra ⁽⁵⁾, Rudy Pramono ⁽⁶⁾

(1) Universitas Pelita Harapan, Indonesia ,

(2) Universitas Pelita Harapan, Indonesia ,

(3) Universitas Pelita Harapan, Indonesia ,

(4) Universitas Pelita Harapan, Indonesia ,

(5) Universitas Tarumanagara, Indonesia ,

(6) Universitas Pelita Harapan, Indonesia

53-71

Abstract : 475

What Drives Customer Delight? Evidence From Restaurant Customer Indonesia : 0 Untitled : 0 Letter Of Acceptance (LOA) : 0 PDF - full text : 177
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DOI : 10.30988/jmil.v7i1.1022
Analysis of Company Performance and Its Influence Through Balanced Scorecard Using Intervening Variables of Work Climate in Medan City and Surrounding Areas

DOI : 10.30988/jmil.v7i1.1177

Rosita Rosita ⁽¹⁾, Zulia Hanum ⁽²⁾, Julita Julita ⁽³⁾, Bunga Aditi ⁽⁴⁾, Ade Gunawan ⁽⁵⁾

(1) Fakultas Ekonomi Pasca Sarjana Universitas Prima Indonesia, Indonesia ,

(2) Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara, Indonesia ,

(3) Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara, Indonesia ,

(4) Fakultas Ekonomi dan Bisnis Harapan, .Universitas Harapan Medan, Indonesia ,

(5) Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara, Indonesia

72-90

Abstract : 444

Letter Of Acceptance (LOA) : 0 PDF - full text : 103
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DOI : 10.30988/jmil.v7i1.1177
The Effect of Entrepreneurial Orientation, Working Capital And Market Orientation on The Performance of SMEs

DOI : 10.30988/jmil.v7i1.1106

Wayan Ardani ⁽¹⁾, Denok sunarsi ⁽²⁾

(1) Mahendradatta University, Indonesia ,

(2) Pamulang University, Tangerang Selatan, Banten, Indonesia, Indonesia

91-104

Abstract : 400

PDF - full text : 78
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DOI : 10.30988/jmil.v7i1.1106
The Effect of the Covid-19 Pandemic on Stock Returns with Moderating Variables of Cash Holding and Earnings Management

DOI : 10.30988/jmil.v7i1.1092

Surya Dwi Kurniawan ⁽¹⁾, Eka Bertuah ⁽²⁾

(1) Master of Management Study Program, Faculty of Economics and Business, Esa Unggul University, Jakarta, 11510, Indonesia ,

(2) Master of Management Study Program, Faculty of Economics and Business, Esa Unggul University, Jakarta, 11510, Indonesia

105-124

Abstract : 270

Letter Of Acceptance (LOA) : 0 PDF - full text : 65
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DOI : 10.30988/jmil.v7i1.1092
Approach to Quality of Work-Life and Affective Commitment in Sustainable HRM Practices for the improvement of Organizational Citizenship Behavior

DOI : 10.30988/jmil.v7i1.1126

Iwan Ardiansyah ⁽¹⁾, Taufiq Rahmat ⁽²⁾

(1) Universitas Al-Ghifari, Indonesia ,

(2) Universitas Al-Ghifari, Indonesia

125-137

Abstract : 277

Approach to Quality of Work-Life and Affective Commitment in Sustainable HRM Practices for the improvement of Organizational Citizenship Behavior (Case Study on Employees of Automotive Retail Companies) : 0 Letter Of Acceptance (LOA) : 0 PDF - full text : 77
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DOI : 10.30988/jmil.v7i1.1126
The Influence of Supervision and Organizational Culture on Employee Work Productivity through Organizational Commitment to Kimshafi Alung Cipta Ltd

DOI : 10.30988/jmil.v7i1.1169

Fitri Rezeki ⁽¹⁾, Nany Librianty ⁽²⁾, Rizqon Jamil Farhas ⁽³⁾

(1) Departemen Management, Fakultas Ekonomi dan Bisnis, Universitas Pelita Bangsa, Indonesia ,

(2) Departemen Kewirausahaan, Fakultas Ekonomi dan Bisnis Universitas Pahlawan Tuanku Tambusai, Indonesia ,

(3) Departemen Kewirausahaan, Fakultas Ekonomi dan Bisnis Universitas Pahlawan Tuanku Tambusai, Indonesia

138-151

Abstract : 366

Letter Of Acceptance (LOA) : 0 PDF - full text : 70
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DOI : 10.30988/jmil.v7i1.1169
The Role of Competitive Advantage Mediates Entrepreneurial Orientation and Product Innovation on Marketing Performance

DOI : 10.30988/jmil.v7i1.1141

Frans Sudirjo ⁽¹⁾, Sulistiyani Sulistiyani ⁽²⁾

(1) Universitas 17 Agustus 1945 Semarang ,

(2) Universitas 17 Agustus 1945 Semarang, Indonesia

152-164

Abstract : 270

Letter Of Acceptance (LOA) : 0 PDF - full text : 113
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DOI : 10.30988/jmil.v7i1.1141
The Influence Of Logistic Management, Governance, And Social Responsibility On Competitiveness And Operational Performance Of Manufacturing Companies At Makassar Industrial Estate

DOI : 10.30988/jmil.v7i1.1180

Syahrir DM ⁽¹⁾

(1) Department of Human Resource Management, Sekolah Tinggi Ilmu Manajemen Indonesia (STIMI) YAPMI Makassar, Indonesia

165-176

Abstract : 275

PDF - full text : 158
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DOI : 10.30988/jmil.v7i1.1180
The Effect of Product Quality and Distribution Channels on Repurchasing Intention

DOI : 10.30988/jmil.v7i1.988

Ferdian Adeosandi ⁽¹⁾, Eka askafi ⁽²⁾, Nisa Mutiara ⁽³⁾

(1) Universitas islam Kadiri (UNISKA) Kediri, Indonesia, Indonesia ,

(2) Universitas Islam Kadiri (UNISKA) Kediri, Indonesia, Indonesia ,

(3) Universitas Islam Kadiri (UNISKA) Kediri, Indonesia

177-194

Abstract : 517

Figure 1 : 0 PDF - full text : 512
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DOI : 10.30988/jmil.v7i1.988
Improving customer loyalty through customer experience, price attractiveness, and customer relationship management

DOI : 10.30988/jmil.v7i1.1032

Uce Karna Suganda ⁽¹⁾, Yudi Priadi ⁽²⁾

(1) Department of Management, Faculty of Business and Economics, Universitas Widyatama ,

(2) Department of Management, Faculty of Business and Economics, Universitas Widyatama

195-204

Abstract : 351

PDF - full text : 174
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DOI : 10.30988/jmil.v7i1.1032