Vol 1, No 2 (2017)
page 75 - 208
Available online : 30 November 2017
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This work is licensed under a Creative Commons Attribution 4.0 International License.
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Keywords
Business Management
COVID-19
Delivery Services
Dimension, Strategy Orientation, Market Performance, COVID-19
Employee Performance
Heterogeneous Customer Satisfaction Index (HCSI)
Importance-Performance Analysis
Industrial Revolution 4.0, Transformational Leadership, Employee Performance, Organizational Citizenship Behavior
Job Engagement
Logistics
MSME sub-sector
Motivation
Organizational Support , Organizational Behavior , Work Engagement
Service Quality
Transformational Leadership
benchmarking
business development, coffee shop, intervening variable, path analysis
business performance
culinary creative industry
entrepreneurial skills
innovation performance
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